Privacy Policy

32Red Plc ("we", "us" or "our") is committed to protecting your personal data when you play at 32Red, our mobile site, or through any other media channel we offer. This Privacy Policy explains how we collect and use the information provided by users who register with us in Ireland.

Data Collection

We will ask for minimal identifiable data from players upon registration, which includes:

Name
Date of Birth
Address

This is necessary to verify your identity when you request a withdrawal or sign up for bonuses. Your details will be kept on record in our secure database.

How We Use Information

Your personal information may be used for various purposes:

To manage and maintain your casino account.
For customer support purposes, where we need to communicate with you about issues related to your gameplay or payments.
Compliance with gambling regulations: to verify age restrictions as part of our know-your-customer (KYC) policies and to assess risk levels as per Anti-Money Laundering laws (AML).
Sending promotional materials like game promotions, welcome bonuses, and deposit offers.
Marketing analysis: anonymous aggregated data about customers may be used for internal purposes only.

Data Sharing

We share player details with our third-party service providers who process payments or provide technical services to the site on our behalf under strict contract terms that guarantee the security of all information shared between parties and within their infrastructure. Data will never be given, sold, rented out, or otherwise transferred to any external company.

How We Protect Information

To keep your details secure online, we make use of a 256-bit SSL encryption method through CloudFlare that guarantees encrypted data exchange on our website, including all user credentials during registration and login processes as well as other communications between players' browsers and servers.